招聘職位：Credit Card Service Banker 信用卡服務(wù)專員

學歷要求：本科

工作經(jīng)驗：不限

工作地區(qū)：不限

性別要求：不限

待遇水平：1

年齡要求：不限

專業(yè)要求：不限

招聘期限：2013-08-30至2013-10-02

職位描述及要求：

Credit Card Service Banker 信用卡服務(wù)專

Work Location：Guiyang City

RESPONSIBILITIES

To provide highest level of services to customers and answer their enquiries related to card product acquisition, usage or account maintenance

to perform card acquisition application fulfillment function on application form completeness checking, customer identity verification and follow up with credit card centre/internal departments on application processing

To perform card servicing role to assist customers on plastic collection, account maintenance, repayment and other related requests

To proactive cross sell card to walk in customers when branch sales are engaged with other customers

To work with Cash Officer and Card Plastic Custodian to handle customer instant card issuance request and follow up with credit card centre throughout the whole process till plastic embossed and delivered to customer

Be responsible to deliver the latest card program details and other product information to the branch

Be responsible to do all application tracking and reporting

Be responsible for all card related administrative tasks and compliance control activities

To perform tasks requested by supervisor or branch manager

KEY REQUIREMENTS

High Integrity

University graduate with 2-3 years work experience in banking or customer service field.

Knowledge of branch functions and operations, security and control policies and procedures preferable

Able to work under pressure

Detail oriented, independent and proactive worker

Excellent interpersonal and communication skills

Sales and service oriented, passionate and initiative

Fluent in both oral and written English

Good PC skills especially MS Excel and MS Word

聯(lián)系人：蔡小姐

所在地區(qū)：貴州-貴陽市

有意者請發(fā)送中英文簡歷至郵箱:hr.guiyang@citi.com

更多信息請查看貴州省銀行招聘考試網(wǎng)