A How can I help you today?
我能為您做點什么？
B I am returning something that I bought yesterday.
我來退還昨天在這兒買的東西。
A What would you like to return?
你想退什么？
B I'm returning a cellphone.
我要退手機。
A Was there somethinig wrong with it?
出現(xiàn)什么問題了嗎？
B It's defective.
這部手機有缺陷。
A What isn't working on it?
手機哪里運轉(zhuǎn)不正常了？
B It keeps turning off on it's own.
它總自己自動開機和關(guān)機。
A Alright, do you have the receipt?
好的，你帶收據(jù)了嗎？
B I have it right here.
我?guī)砹恕?/P>
A I'm going to take care of this and refund your money.
我會處理這件事，并且退還你的錢。
B Thanks for your help.
謝謝你的幫助。
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